By using the Gleewo website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About Gleewo

Gleewo is an online store offering home décor products including, but not limited to:

• MDF Wall Décor

• MDF Wall Showpieces

• Metal Wall Art

• Decorative Wall Plates

• Wooden Wall Décor

• Other Home Decoration Products

3. Eligibility

By placing an order, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

• The information provided by you is accurate and complete.

• You are legally capable of entering into a binding agreement.

4. Product Information

We make every effort to display accurate product descriptions, specifications, dimensions, and images.

However:

• Slight variations in color may occur due to screen settings.

• Handmade products may have minor variations in finish or texture.

• Product dimensions may vary slightly due to manual measurement.

These variations are considered normal and are not manufacturing defects.

5. Pricing

• All prices displayed on the website are in Indian Rupees (INR).

• Prices may change without prior notice.

• Promotional offers are available only for the specified duration.

• Applicable taxes will be charged where required by law.

6. Orders

Gleewo reserves the right to:

• Accept or reject any order.

• Cancel orders due to pricing errors, stock availability, suspected fraud, or incorrect customer information.

• Contact customers for verification before processing an order.

If payment has already been made for a cancelled order, the eligible amount will be refunded according to our Refund Policy.

7. Payments

We accept secure online payments through authorized payment gateways.

Gleewo does not store your debit card, credit card, UPI PIN, or banking credentials.

8. Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

• Customers must provide a complete and accurate shipping address.

• Gleewo is not responsible for delays caused by incorrect shipping information.

9. Returns & Refunds

Returns, replacements, and refunds are governed by our separate Return & Refund Policy.

Customers are advised to read the policy before placing an order.

10. Intellectual Property

All content on the Gleewo website, including:

• Logos

• Product Images

• Product Descriptions

• Graphics

• Website Design

• Text

• Branding

is the property of Gleewo and may not be copied, reproduced, modified, or distributed without prior written permission.

11. User Responsibilities

Users agree that they will not:

• Use the website for unlawful purposes.

• Attempt to hack or disrupt website operations.

• Upload harmful software or malicious code.

• Submit false or misleading information.

• Violate any applicable laws.

12. Limitation of Liability

Gleewo shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of the website

• Delay in delivery

• Product availability

• Technical interruptions

• Third-party courier services

Our liability shall be limited to the amount paid for the purchased product, where applicable under law.

13. Privacy

Customer information is handled in accordance with our Privacy Policy.

We value your privacy and take reasonable measures to protect your personal information.

14. Third-Party Services

Our website may use trusted third-party services including payment gateways, courier partners, analytics providers, and other service providers.

These services are governed by their own terms and privacy policies.

15. Changes to Terms

Gleewo reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in the location where Gleewo conducts its business, unless otherwise required by applicable law.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Gleewo

Email: info.gleewo@gmail.com

Website: www.gleewo.com

Customer Support: Monday to Saturday (Business Hours)